Front desk opening hours 08:00 - 22:00. Please inform No 9 Springfield in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that you are required to produce a valid credit card and a photo ID upon check-in. The name on the credit card and the photo ID must match the name used in the reservation. Please note that there is a 1% charge when you pay with a credit card or debit card. Guests arriving outside reception opening hours (07:30 to 23:00) are kindly requested to inform the hotel in advance in order to arrange collection of their room key. Contact details can be found on the booking confirmation. After-hours key collection will only be available if a valid credit card number from the first night of your booking, can be successfully charged. Please note that for guests booking 5 or more rooms, guests will need to sign the properties Terms of Stay. The property will contact you after booking. If the guests arrive after 10:00 РM, it is necessary to notify the hotel in advance and get the check-in instructions. Contact information is provided in the booking confirmation.