Know Before You Go • Couples wishing to share a room must provide proof of marriage. • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Alcohol is not served or permitted at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: BDT 1200 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.