The front desk is open until 19:00. Please inform Hotel Des Ardennes in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please note that guests are required to wear a face mask in the communal areas. Guests are kindly requested to note that a charge will be incurred when arriving outside check-in hours. No bicycle allowed in the room, an outdoor bicycle parking is available with camera and closed gate at night, guests wishing to use it must notify the property prior to arrival. Please note hotel isn't responsible of any damage. Please inform the hotel if you would prefer twin beds or a double bed. The hotel will do its best to accommodate your request. Extra beds are only available on request.