To check in, depending on arrival time, guests should enter the restaurant Big Panda right next to the hotel, give their name, and receive room keys and remote key for the front entrance to the hotel. In case of late arrival, guests should notify the property upon arrival to receive keys. Contact information can be found on the booking confirmation. The phone number is available for any queries in Bulgarian/Russian, email or text for English queries. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for cooked-to-order breakfast: BGN 7 for adults and BGN 7 for children (approximately) • Nearby parking fee: BGN 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.