Additional transaction fees may apply for local residents. Guests may also be subject to additional taxes, which may vary by city and hotel. Information about the fees charged must be clarified with the accommodation facility. Front desk is open 24/7. 1) Please note that the hotel offers free transfer from/to Guarulhos Airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service, as the service is subject to availability. Contact details can be found in the booking confirmation. The van will depart from Terminal 2 - Wing D - Arrivals. -- Airport-hotel transfer times: the shuttle service runs 24 hours a day, with a shuttle departing every hour. The service starts at 00:30. IMPORTANT: there is no shuttle departing at 01:30, 12h30 and 16h30. -- Hotel-airport transfer times: the shuttle service runs 24 hours a day, with a shuttle departing every hour. The service starts at 00:00. IMPORTANT: there is no shuttle departing at 01:00, 12:00 and 16:00. 2) In order to use the hotel's hot tub, please notify the front desk in advance. 3) Please note, according to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent´s ID.