Additional transaction fees may apply for local residents. Guests may also be subject to additional taxes, which may vary by city and hotel. Information about the fees charged must be clarified with the accommodation facility. Please inform Stolz Chales in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of BRL 100 is required. The host charges this 7 days before arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.