Additional transaction fees may apply for local residents. Guests may also be subject to additional taxes, which may vary by city and hotel. Information about the fees charged must be clarified with the accommodation facility. This property will not accommodate hen, stag or similar parties. Please inform Chalé Alto da Serra SP in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Room rates on 24 December include a gala dinner. Extra guests will be charged separately. Room rates on 31 December include a gala dinner. Extra guests will be charged separately. Please note: The property features dinner for the 24th and 31st of December only and they include dinner and drinks, including alcoholic beverages.