Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information. Please inform Hotel Spatz of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Please note that the restaurant is closed on Sundays and Mondays. Breakfast is available. Please note that check-in after 19:00 is not possible at this property. If you wish to check in after 19:00, you must email the property directly and you will be sent a JPG or PDF file with instructions for check-in. Please note that the parking spaces are not suitable for busses. Guests can use local busses free of charge with their booking confirmation. From Lucerne Train Station, please use lines 1, 11, 14, or 20 until the Eichhof stop. At the hotel, you will receive a ticket for additional travel.