Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information. Please inform Chalet Cassiopée in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of CHF 1000 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A deposit via bank transfer is required to secure your reservation. The property will contact you with instructions after booking. Please inform the property in advance about the number of guests arriving with you. Please also indicate if you arrive with children under 16 years. Contact details are stated in the booking confirmation.