Zermatt is located in a car-free zone. Access by private car is only permitted as far as the village of Täsch. Information on available ways to get to the city can be found on the city's official website. Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information. Front desk opening hours 16:00 - 18:00. The exact address of the apartment will be sent after the booking is complete. The keys to the apartment can be collected at HHD AG, Hofmattstrasse 7, Zermatt, between 04:00 PM and 06:00 PM. Arrivals outside the times specified above must be expressly confirmed by the key holder, as he is generally not obliged to be available outside these times. In case of late arrival, the keys will be left in a special key box for remote check-in. Guests are required contact the property in advance to receive check-in instructions. Contact details are provided in the booking confirmation. The city tax is CHF 4.00 per guest per night for adults, and CHF 2.00 per child aged 9-15 per night.