Zermatt is located in a car-free zone. Access by private car is only permitted as far as the village of Täsch. Information on available ways to get to the city can be found on the city's official website. Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information. The front desk is open until 20:00. In case of check-in after 08:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. National Rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars. Know Before You Go • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Pet fee: CHF 15.00 per pet, per day • Facilities fee: CHF 7 per person, per day and includes use of: - Sauna The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.