Zermatt is located in a car-free zone. Access by private car is only permitted as far as the village of Täsch. Information on available ways to get to the city can be found on the city's official website. Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information. Front desk opening hours 07:00 - 23:59. National Rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. Know Before You Go • This property offers transfers from the train station. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Cribs (infant beds) are available for an additional fee • Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.