The following charges may be collected from guests at the accommodation: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). Please inform Complejo Buenavista Pucon in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Piscina Central is closed from Thu 30 Mar 2023 until Sun 19 Nov 2023 Children under the age of 2 can stay in existing beds free of any charge. Please note this property does not offer any meals. Using the hot tub will incur on an extra charge.