The following charges may be collected from guests at the accommodation: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). Front desk opening hours 07:00 - 20:00. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. • Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas. • Enhanced food service safety measures are in place. In case of check-in after 08:00 PM, guests need to check in at an alternate location: Restaurant Santolla, Magallanes 73. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Contact information can be found on the booking confirmation.