The following charges may be collected from guests at the accommodation: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). Front desk is open 24/7. Know Before You Go • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: CLP 80000 per vehicle (one way) • Self parking fee: CLP 10000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.