According to the Product Eco-responsibility (Amendment) Bill 2023, hotels in Hong Kong can no longer provide free disposable plastic toiletries and plastic-bottled water in the guest room. Guests are encouraged to bring their own supplies. Certain geographic data restrictions are in effect in China. Data is changed by an algorithm that randomly shifts latitude and longitude coordinates for national security purposes. It is recommended to take this into account and independently verify the property's exact location. Please inform Hotel Ease Causeway Bay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of HKD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card. If you or the room guests are classified as preliminary or confirmed case during the stay, additional fees for third-party professional deep cleaning and disinfection treatment will be charged. Foreign guests will be charged a deposit of HKD 1000.00 per stay per room, for others – HKD 500.00