我們這次在天平賓館一共入住了三個晚上，酒店地理位置和價格都無比優越，更何況是去年4月才全新裝修重新開張！當得知我們被好心的前台小哥升級入住39平方米，有著270度大玻璃窗的景觀大床房的時候，簡直不敢相信自己的運氣，當下決定以後每次回上海都還要入住這裡！然而，一晚上住下來，心情如過山車，體驗一言難盡。。。以下仔細說說： 1）超大的園型浴缸面對霓虹閃耀的徐家匯，令人興奮，可惜放不出熱水；問了前台，說是這個房型的房間共用一個單獨的水箱，需要放久一些才會有熱水。結果足足開了20分鐘還是不行，白白浪費那麼多水實在過意不去，只得作罷。第二天前台找了師傅來查看，也發現不了問題，結果還是一位一起來的工作人員一語點醒夢中人：冷熱水龍頭裝反了！ 2） 盥洗室非常大，兩個臺盆也很友好，只是偌大的牆面上沒有一個掛勾，只有地上放了一個小籃子；看來設計師自己沒有入住體驗過，或者他/她習慣把換洗衣服和毛巾全部仍在地上。。。 3） 挪開枕頭時，竟然看到一隻蟲子在爬（經GPT判斷是不會咬人的「書蝨」，通常在潮濕的民宿等環境出現）。在我向前台反饋後馬上有清潔阿姨來換床品，並且送來飲料和零食作為安撫。 4） 最大的糟點來了，那就是空調！首先空調液晶顯示面板已壞，完全看不清到底是幾度，第二天師傅幫忙換了個新的；第二，一到晚上的某個時刻，空調會自動停止運作，1-2分鐘後伴隨著一聲吱吱嘎嘎的響聲空調又轟然重啟，過幾分鐘又停止然後周而復始，令人完全無法入睡，最後只能把空調關掉才得以安寧。 5） 到了第三天白天，我們準備退房時，空調徹底罷工，眼看著房間溫度慢慢升高，為了下一位入住客人著想我們又叫來了師傅維修。在師傅說修好以後我們離開房間半小時回來發現空調仍然不工作，此刻房間內已經27度。 不知道有沒有天平賓館的領導會看到這條留言，我想說貴賓館的服務人員從前台到保潔阿姨還有修理師傅都非常非常好，他們真的很辛苦，要用超5星的服務去彌補負五星的裝修質量造成的住客投訴，很不公平！ 我們入住的是1101房，不知道只是碰巧這間房，還是整個賓館裝修都存在質量問題。我想只要賓館領導實地入住體驗一晚，就能感同身受了吧。

We stayed at Tianping Hotel for three nights in total. The hotel’s location and pricing are exceptionally attractive, especially considering that it only reopened after a complete renovation in April last year. When we learned that a kind front-desk staff member had upgraded us to a 39-square-meter king room with stunning 270-degree floor-to-ceiling windows, we could hardly believe our luck. At that moment, we decided this would be our go-to hotel every time we returned to Shanghai. Unfortunately, after the first night, our emotions went on quite a roller coaster ride, and the overall experience turned out to be difficult to describe. Here are the details: 1) The bathtub had no hot water The huge circular bathtub overlooking the dazzling lights of Xujiahui was incredibly exciting at first. Sadly, it produced no hot water at all. After contacting the front desk, we were told that rooms of this type share a separate water tank and that we simply needed to let the water run longer. We left it running for a full 20 minutes, but still no hot water appeared. Feeling guilty about wasting so much water, we eventually gave up. The next day, the front desk arranged for a technician to inspect the issue, but he could not identify the problem. In the end, another staff member accompanying him suddenly realized the cause: the hot and cold water connections had been installed in reverse. 2) Poorly thought-out bathroom design The bathroom is very spacious, and having two sinks is a nice touch. However, there is not a single hook anywhere on the large walls. The only option provided is a small basket placed on the floor. It seems the designer never actually stayed in the room, or perhaps they are accustomed to leaving all their clothes and towels on the floor. 3) An insect was found in the bed When I moved one of the pillows, I discovered an insect crawling underneath. Based on GPT’s identification, it appeared to be a harmless booklouse, which is commonly found in damp en