All Colombian citizens, regardless of the length of their stay, and all foreigners who stay in the country for at least 60 consecutive days, are required to pay a national sales tax (19%) on their accommodation during their stay. Foreign citizens with a tourist visa are exempt from paying this tax. If the person subject to tax and another person exempt from tax share the same room, the rate may be applied to the entire room. The front desk is open until 17:00. Please inform Hotel Isla del Sol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that all common areas (beach, swimming pool, restaurant) are open to the general public. Please note, this hotel is located on the island and there is only 1 way to arrive. The room rate does not include transportation. Guests can coordinate their own transportation or take the hotel's private boat Cartagena - Islas del Rosario - Cartagena at 9:00 hrs returning at 15:00 hrs. Please note pets are not allowed at the hotel. Children older than 4 years pay as an adult. Children under 3 years old pay for their meals and transportation. Only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.