All Colombian citizens, regardless of the length of their stay, and all foreigners who stay in the country for at least 60 consecutive days, are required to pay a national sales tax (19%) on their accommodation during their stay. Foreign citizens with a tourist visa are exempt from paying this tax. If the person subject to tax and another person exempt from tax share the same room, the rate may be applied to the entire room. Special check-in instructions Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Know Before You Go • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. • Clothing is optional at this property. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Fees • Late check-in fee: COP 100000 for check-in between 7:00 PM and 10:30 PM • Rollaway bed fee: COP 100000.0 per day • Hosted evening meal: COP 50000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property.