All Colombian citizens, regardless of the length of their stay, and all foreigners who stay in the country for at least 60 consecutive days, are required to pay a national sales tax (19%) on their accommodation during their stay. Foreign citizens with a tourist visa are exempt from paying this tax. If the person subject to tax and another person exempt from tax share the same room, the rate may be applied to the entire room. Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Know Before You Go • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. • Pool access available from 9:00 AM to 9:00 PM. • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Cashless payment methods are available for all transactions. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees • Airport shuttle fee: COP 180000 per vehicle • Pet deposit: COP 30000 per stay • Pet fee: COP 20000 per pet, per stay • Credit card charges are subject to a surcharge of 8 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property.