Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Olosuites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that for late evening check ins after 17:00pm you have to check the master lock device located at the entrance of each studio. In order to access the key and unlock the master box, the number you should input is the last 4 digits of your reservation number once booked with booking.com. Please change the combination code to lock it once more and keep your keys safe.