Front desk is open 24/7. **Know Before You Go** This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Parking height restrictions apply. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. A city tax of 5.6 % of the booking cost is imposed by the city of Berlin. For more details, please contact the property using the information on the reservation confirmation received after booking. Airport shuttle fee: EUR 50.00 per vehicle (one-way) Self parking fee: EUR 18.00 per night (in/out privileges) Pet fee: EUR 15.00 per pet, per night Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.