Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Haus-Neuhaven in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. After booking, you will be asked to make the advance payment immediately. TRAVANTO Ferienwohnungen GmbH will contact you with further instructions. Payment can be made by bank transfer, credit card, Sofortuberweisung or Google/Apple Pay.