Front desk is open 24/7. The hotel has a pick-up service at the Airport, the value of this varies depending on the number of people and luggage, so it will be confirmed when requesting information from the staff. To confirm the service guests must send the request to the number 48 hours before arrival, there detail their flight number, airline and arrival time. If guests would like to arrive earlier than the stipulated time or leave later, they must write to us confirming the time so the hotel can inform them if this may incur additional charges. Breakfast is served from 08:00 AM to 10:30 AM on the terrace, located on the 3rd floor of the Hotel. The continental breakfast will include: bread, coffee, cheese, ham, option of fruit according to season, cereal. No visitors are allowed to enter the property. In case guests need to be visited for any business relationship or urgency, they must contact the reception to inform it in advance. If guests leave early and do not complete the total amount of their stay, the total accommodation charge may be generated depending on the purchase policy they have accepted in this reservation. If guests want to organize a special decoration for their partner or friend, they must contact the hotel with a period of time of 72 hours prior to their arrival date to be able to coordinate the service and confirm its value. Contact information is provided in the booking confirmation. No pets and no service animals are allowed at this property.