Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador. We have included all charges provided to us by the property. Essential workers only - NO No elevators Professional property host/manager Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed Only dogs and cats are allowed Pets allowed (no fees)