Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador. Guests should notify the hotel in advance and receive check-in instructions. Contact information can be found on the booking confirmation. Please inform La Fortaleza De Haro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please be aware that Galapagos is conformed by different islands; in this case you are arriving to to Santa Cruz Island. Once you arrive to Seymour Airport in Baltra Island, please take a public bus to Baltra Ferry Terminal where you should take a ferry to Santa Cruz Ferry Terminal. Then, take a bus or a taxi to Puerto Ayora. Give the driver the property's name and directions in order to arrive easily. This whole trip take approximately 40 minutes. To move between islands you can take a boat or plane; please check with your hotel the different schedules. Guests are kindly notified of the fact that Galapagos has a tropical weather and ecosystem. Therefore and especially being part of the National Park, there is a diversity of bugs and animal species, like non-poisonous spiders, lizards, bees, and ants. The property takes efforts to exterminate bees and ants, but does not intent to kill the spiders and lizards, as they are considered harmless and live in their own habitat. Please note that breakfast is served between 7:30 and 9:30 am. Payments are made trough PayPal, guests will receive a request via e-mail with more details.