Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 100.00 per person (one way) • Pet deposit: USD 45.0 per stay • Pet fee: USD 10 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.