Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador. Front desk opening hours 07:00 - 20:00. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • A car is recommended for transportation to and from this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador. We have included all charges provided to us by the property. • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children • Early check-in is available for a fee (subject to availability) • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Essential workers only - NO LGBTQIA+ friendly Cashless transactions are available Property does not offer onsite COVID-19 testing No elevators Property does not require health documentation at check-in Contactless check-in is available Guest will receive an email before arrival 72 hours Guests will receive an email with special check-in instructions Contactless check-out is available Private host property Car recommended Service animals not allowed Pets not allowed