The dirtiest hotel I’ve ever seen (and I’ve been to 47 countries). The layer of dust, human hair, crumbs and pieces of God knows what everywhere in the room. Service is horrible. Receptionists ignoring you and their job duties. The pool is so cold you can’t swim with 34 degrees Celsius outside. The food is bad.

Everything

Some of the furniture and equipment pieces are asking for renewal

Superb location for upcoming departure, packed with comfort features, clean and quiet rooms

People at the reception were kind so if it's your intention to stay talking to them all night - this is the best option they have.

Brekfast was awful by itsefl but also coffee machine didn't work and everything in the restaraunt were messy. Aircon worked very loudly. The halls were DIRTY, like there were meals leftovers waiting by someone's room for a cleaner (wtf?). The room itsefl was airless. People were talking in the hall nearby extremely loudly half of the night. And it wasn't even free EgyptAir transit service - I paid for the room mysefl. No way I'd ever do it again.

spacious room, comfortable bed, delicious breakfast.

I didn't like the long check in. the staff could not find my payment and said breakfast was not included. After the arrival of the manager, everything was resolved.

quiet

cancellation time

A manager came to speak with us and offered complement but we we are asking for a refund for the first day

We checked in a room which has not been cleaned and called the reception who asked the domestic to clean the room at 1 am

Just location near airport for one night but not my option anymore.

Expensive for the bad service. Arrived around 19pm hours before the check in and bathroom without any amenities to take a bath. Call morr than 5 times and service terrible. Dont recomend. As wifi but doesnt work. Le passage besides Novohotel is way better