Front desk is open 24/7. Guests are required to show a photo ID and credit card upon check-in. All Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact guests after they book to provide instructions. When booking more than 9 rooms, different policies and additional supplements may apply. Children enjoying the Adult’s Aqua slides must be minimum 47 in tall. Kids Aqua is open for all children staying at the hotel. Delivery of fast food to the hotel is not permitted. Guests are kindly requested to wear elegant evening attire for dinner in all restaurants, no beach/sports wear, no transparent clothes, no shorts or sleeveless shirts for men, no flip-flops. Shoes must be worn at all times. All rooms in the hotel are non-smoking. Guests are, however, welcome to smoke on their balconies. Hotelier stated that children above 11 Years old are considered as adults. Deluxe Rooms can accommodate only 1 child till 12 years, Family Rooms up to 2 children till 12 years. Economy room, Superior room and Triple Room cannot accommodate any children. The hotel reserves the right to pre-authorize the credit card before arrival, non refundable reservations will be charged in full before arrival. The hotel will charge the credit card entered in the reservation, therefore the guest must have the same credit card upon arrival to complete the process, otherwise new payment will be required upon arrival.