Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. The front desk is open until 23:00. Please inform Hostales Juan de Austria I & II in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. This property will not accommodate hen, stag or similar parties. Please note the property is located in a building with no lift. A surcharge of 30 EUR applies for arrivals after check-in hours (23:30 - 01:00). All requests for late arrival should be requested 24 hours before and are subject to confirmation by the property.