Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The infinity pool is under renovation until 2027, but the main large pool is open to guests. The spa area is temporarily closed for renovation, and the wellness area is available in its place. Express check-in and check-out are available. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance. Pets are not allowed. Service animals are welcome, and are exempt from fees. Free cribs are available on request at the property. The city tax does not apply to children under 17 years of age. It has included all charges provided by the property. Resort fee includes spa. Fees and deposits may not include tax and are subject to change. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Facilities fee: EUR 45.00 per person, per day and includes use of: spa.