Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Old Town IV by Next Stop Bilbao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you cause damage to the property during your stay, you could be asked to pay up to EUR 300 after check-out, according to this property's Damage Policy. - The arrival is autonomous. -Once registered in the hotel registration link, which is required by law, the access/opening codes for both the portal and the home will be sent. - You can use the Late Check - Out and Early Check - in service, subject to availability, and a supplement of €20 will be charged. - The Early check-in and Late check-out hours will be from 11:00 a.m. to 2:00 p.m. *If you need personal assistance for check-in, please request it (subject to availability) - -All belongings or valuables must be kept and cared for by our guests, Next Stop Bilbao is not responsible for the loss or damage suffered by belongings that due to carelessness or mishandling suffer them.