According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Please inform JS Palma Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Children aged under 16 are not allowed in the Spa When travelling with pets, please note that only dogs with a maximum weight of 7 kg are allowed upon request. Other types of pets are not allowed. When booking more than 5 rooms, different policies and additional supplements may apply.