Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Please inform 1202 NEPTUNO in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that bed linen and towels are not provided. Guests can bring their own or rent them at the property for the following extra charges: Bed linen: EUR 12 per person, Towels: EUR 5 per person. A surcharge of EUR 50 applies for check-in after 19:30.