Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. The following facilities or services will be unavailable from November 1 2023 to March 25 2024 (dates subject to change): Spa. Pets not allowed. Service animals are welcome, and are exempt from fees. Children are welcome. Rollaway/extra beds are not available. Cribs, infant beds are not available. Self parking fee: EUR 22.00 per day. In-room safe fee: EUR 2.00 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards; cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.