Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Chalet d'Heïdi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Cheques and bank transfers are accepted methods of payment. For late arrivals, a Savoyard dinner can be organised, at an extra cost. This must be booked the day prior to arrival. For more information, please contact the property with contact details provided on your booking confirmation. Managed by a private host