Please inform Châteauzen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. please note that pets are charged at 10 Eur per night per pet Guest are allowed to bring up to 3 pets