Please inform Résidence Néméa Les Chalets du Bois de Champelle in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of EUR 450 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that bed linen and TV are included in the room rate. An additional cost is required for the following services: laundry, towels and daily house-keeping. Reception is open from 09:00 to 12:00 and from 17:00 to 19:00, except on Wednesday all day and on Sunday afternoon, outside of French school holidays. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Bed linen is included but not kitchen linen. For a change of bed linen, a EUR 10 per person per change applies. Bathroom linen is not included but can rented on site at a EUR 10 extra charge per person per change. Upon request and subject to availability, high chairs and hairdryers are available. Please note that guests have access to free WiFi in the communal areas. For guests wishing to access WiFi from their apartment, an additional EUR 16 per week charge applies. Please note that the city tax has to be paid on site. Please note that the property offers special rates on ski equipment rental. Guests must reserve at least 5 days in advance. Please contact the property directly for more information, contact details can be found on the booking confirmation.