In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Grand studio Zen dans l'hyper centre de Poitiers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 300 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Additional charges will be applied for late arrivals: from 7pm to 9pm = 30€, from 9pm to 11pm = 50€ and from 11pm to 1am = 70€.