Please inform Bala Holiday Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of GBP 100 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that check-in is via key safe boxes and guests will be provided with key codes after booking confirmation. Managed by a private host