This property will not accommodate hen, stag or similar parties. Please inform Arlan House, Superb Basingstoke Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. The hotel operates on a self-check-in basis and there will be no member of staff on site. Please note that check-out is at 10:00, unless other prior arrangements have been made and agreed upon with the property. Payments of any kind are not accepted at the property, including cash payments.