Please inform The Emerald Suite, Birmingham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of GBP 150 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. There is a strict no smoking policy at the property. Guests found to be smoking will be charged GBP 200. Please note that this property cannot accommodate stag, hen and similar parties.