The front desk is open until 23:00. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. This property is located in a busy area and guests may experience noise. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. This property will not accommodate hen, stag or similar parties. Please inform PRESTIGE PLAZA Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 40 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Check out time is strictly 10:00 on the day of departure and additional charges apply for late checkouts All lost keys will be charged £40 Limited on-site private parking available for £10 a night, and this needs reservation at 10am on the day of arrival Please note, for bookings of 3 or more rooms or more than 4 guests, different policies and supplements may apply Please note that this property cannot accommodate hen and stag, or similar parties Please note the property is strictly non-smoking. A GBP 75 fine will apply for guests smoking within the hotel. Any guest found tampering or removing smoke detectors will be charged a GBP 250 charge and will be asked to leave the property with no refund Visitors are not permitted at the hotel without prior written permission from the management Please note that the card used to make the booking has to be present upon check-in Additional facilities such as Massage, Barbeque, Live music, and Comedy shows have to be paid for 2 weeks before check-in by contacting the owner on 07462365503. The same rule is applicable for all additional paid services All special requests are subject to availability Food and Beverages are available at this property