Please inform Alexander House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the property will email guests with instructions on where and how to pick up the keys. Please note that the property is strictly non-smoking. A cleaning charge of GBP 100 will apply to any guests found to be smoking or have smoked in the property. Please note a GBP 50 charge applies for lost keys. Please note American Express is not accepted.