Please inform Vale Farm Cottages in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. If you cause damage to the property during your stay, you could be asked to pay up to GBP 100 after check-out, according to this property's Damage Policy. At Vale Farm cottages we follow the guidance rules as set out by Public Health Wales with association of The Chartered Institute of Environmental Health, The Pool Water Treatment Advisory group and The Chartered Institute of The Management of Sport and Physical Activity. We take the managing of the pool and hot tub seriously so therefore they are checked and tested three times a day and we ask our guests to also follow the guidance set out by the above groups as shown listed on the swimming pool door and in both changing rooms, also there is a folder “Swimming pool Normal Operating Procedures and Emergency Action Plan” situated by the changing rooms for our guests to read if they have any worries. Any guest not following the rules will be reminded of the rules and asked to abide by them. Failure to do so will result in the guest being unable to use the pool/hot tub for the rest of their stay. In an unlikely event of water contamination the pool/hot tub would be closed immediately to the guests and our “Emergency Action Plan” set out by the above groups would be carried out until a time when the pool or hot tub would be tested safe and reopened for use. In an event of forced closure our pool and hot tub will be closed until we are allowed to reopen. The pool and indoor hot tub are open from 8.30am - 8pm for everyone to enjoy.