Front desk opening hours 00:00 - 22:00. The hotel does not offer any on-site parking. However, several pay-and-display car parks are located nearby, with the closest one situated across the street. Guests are encouraged to consult maps and use the postcode LA9 6BT to determine the parking proximity to the hotel. Early check-in and check-in after 10:00 PM are not possible. According to English regulations, all hotels must verify the identity of guests prior to their stay. Acceptable forms of identification include a passport or driving license. The hotel is also required to maintain records of all guests and their identification for a minimum of 12 months following their stay. Only guests aged 18 or older may stay alone. Those under 18 must be accompanied by an adult over the age of 18 and share the same room. If guests are unable to present valid identification, the hotel reserves the right to deny entry without issuing a refund or compensation. The property cannot accommodate hen and stag parties.