Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Full payment for all bookings will be charged at the time of booking. All major credit & debit cards are accepted excluding American Express. All bookings will include a temporary membership fee per person per night. (Full, existing members of Hostelling Scotland and HI using these channels are not entitled to a membership refund). Individual reservations (Up to 9 persons) - can cancel free of charge until 3 days before the arrival date. If cancelled within the 3 days before the arrival 100 percent of the total price will be charged. Groups reservations (more than 9 persons) - different policies and additional supplements will apply. More than 8 weeks (57 days or more) 20% of total cost. 8 – 4 weeks (56- 29 days) 55% of total cost. 4 – 0 weeks (28 - 0 day) 100% of total cost. No stag or hen parties are permitted at any youth hostel. Should guests be entitled to a refund or part refund please note that these are processed by Hostelling Scotland National Office, Stirling. It may take 7 to 10 working days from the date of cancellation request for the refund to be processed back onto the original card used. From the age of 12 to 15 years, young people must be accompanied by a parent or guardian of the same gender when booking a bed within shared accommodation. Parties with young children (under 12 years) will only be accommodated in private rooms, where available Hosteling Scotland advise that additional notice be given to the destination youth hostel when travelling with children, to ensure that suitable accommodation is available. There is no capacity for extra beds or cots. Check-in from 16:30 until 21:00 and check-out from 07:30 until 10:00. The hostel is closed during the day for cleaning, it may be possible in some instances to drop luggage off but this must be arranged in advance with the hostel. The front door locks at 21:00 so late arrival and access outside opening hours is by pre-arrangement only.