The front desk is open until 21:00. Payment for the accommodation will be taken from your credit card on the day of arrival and all meals and drinks must be paid daily. Castle Arms Hotel can accommodate dogs on request, subject to availability. If a room requires additional cleaning to bedding or carpeting or furnishings due to a guest's dog then a surcharge will be applied. The property reserves the right to charge for additional cleaning costs in the event of excessive staining of bedding etc through sickness or drink spillages. Lost room keys will be charged at GBP 30 as the key fobs are handmade using Caithness slate