The front desk is open until 19:00. Check-in is from 15:300 to 19:00. Please note that check-in after 19:00 must be arranged in advance. Arrivals after 19:00 without prior arrangement will be treated as a no-show and will be charged in full, as per cancellation policy. Please note that The Hideaway has a strict non-smoking policy. Guests will be asked to vacate the room immediately if evidence of smoking is found, and a minimum charge of GBP 200.00 will be applied to the credit/debit card used to make the reservation, to cover all additional cleaning and dry cleaning costs. Bookings for 3 rooms or more cannot be accepted. Please inform The Hideaway At Windermere in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.